IT Support Specialist Job Opportunities in the United Kingdom
An IT Support Specialist provides technical support to a business or organization’s computer networks. This can be internal help, providing direct assistance to staff that use the network or it can be helping external clients that access the network via the Internet. This can be in a variety of forms such as through email or remote desktop connections, which are commonly used by IT professionals. However, there can also be a need for telephone support, which is provided by an IT professional. The support can be very broad or very specific, depending on the needs of the organization.
IT support specialists are a relatively new career option.
These professionals are generally hired from within an organization or as independent contractors. This is because IT specialists are not typically linked to one company. It is usually the case that specialists have been involved in different companies over a number of years and, as a result, know the ways of each company. This helps to ensure that IT support specialists are aware of the ways in which a company operates and the problems that need to be addressed.
The skills required to become an IT support specialist involve both the knowledge of the latest information technologies and the application knowledge of a number of different software programs. The knowledge of the latest information technologies includes being able to use Microsoft Office applications, Adobe Acrobat Reader and Java applications, which are the most common programs used by IT support specialists. The application knowledge includes being able to work with a variety of hardware devices. IT support specialists will often be called upon to provide advice or help with hardware issues that are not covered by the warranty of the particular product being used. The IT support specialist has to work very closely with a company’s technical department, which is a combination of the software engineers, designers, and support staff of the company.
Careers in IT support specialists can vary depending on the role that an individual wants to take up. An entry-level specialist could work in the marketing department of a company. They would assist marketing professionals in providing feedback on the websites that they have designed. The marketing specialists would then pass this information onto the production team who would be responsible for producing the websites.
Salaries for IT support specialists vary according to what location you live in. In the United Kingdom the highest hourly rates are in London and the lowest are in the regions of the north and Midlands. Salaries also tend to vary according to experience. An entry-level specialist with several years of experience would generally command the highest salary in these positions.
IT support specialists can also choose to change their career and choose to work in a different field altogether.
If you feel that your computer support specialists’ skills are not suitable then it may be a good idea to change your career. There are several computer systems specialists vacancies available in the United Kingdom. Careers such as this may offer higher starting salaries. The opportunities to obtain a higher starting salary for a career change are especially great if you are a person with a university degree or a college graduate.
- The National Computer Workplace Training Alliance (NCWTA) has identified three careers that are growing very fast.
- These include Network Engineers, Computer Software Engineers and Information Technology Managers.
- Information technology managers are responsible for the management of computer system networks
and the operations of their technical support departments. Network engineers provide network support for both private and public networks. On the other hand, network technicians are responsible for repairing and maintaining networks of large corporations.
In the United Kingdom, the most common positions for IT specialist job vacancies are Computer Support Specialists, Computer Systems Specialists and Information Technology Specialists. A Computer Systems Specialist is a specialist who provides information technology support. In terms of qualifications, there are a number of people who may have the knowledge required to become eligible to apply for these positions. Some of the qualifications which a person must possess include a high school diploma or a GED and some training on any relevant technical software programs. Those people who have additional qualifications may even be considered to have more potential to get a better position. The number of job opportunities available for specialists in the United Kingdom is expected to increase significantly in the future.